you are here: frequently asked questions (faq)

“Possibly the most peaceful place on Earth.” Bob and Olga, Guestbook


For directions and transportation questions please proceed to directions

Is electricity available to recharge cell phones, cameras or laptops?
Feynan Ecolodge’s electricity is solar-generated. There is limited electricity to light the guest bathrooms, kitchen, phone system, and other crucial functions. There are no electrical outlets in guest rooms. Cell phones, cameras and laptops can be recharged at Reception. Guests wishing to use their laptops are welcome to work in the comfortable Reception Area while charging.

Is internet access available at the lodge?
Due to the remoteness of the lodge internet access is currently unavailable. BlackBerry users on the Zain network will have access to their email and internet through the Zain GPRS network. Orange BlackBerry service has not yet been tested.

What are the check-in and check-out times?
Check-in time is 3:00 pm. If you arrive earlier, and your room is not ready, you are welcome to leave your bags with reception while you explore. Check-out is at 11:00 am.

Do you accept credit cards?
Due to the remoteness of the lodge, we can only accept cash for payments most days. While we do have Visa and MasterCard machines at Feynan, we often are unable to make a connection to process payments. It is advised to bring cash to pay. Cash payments are accepted in Jordanian dinars, euros, pounds sterling and US dollars.

Is service charge included in the price?
There is no service charge added to your bill. If you wish to tip our staff for good service, we suggest you leave it in the box at reception at check out. All gratuities will be shared amongst the staff of the lodge.

If I am staying at Feynan Ecolodge, do I need to pay a Dana Reserve Entrance Fee?
No, the Reserve Entrance Fee is included in the room rate.

What can I do at Feynan?
Relax, star gaze, hike, mountain bike, and discover the magnificent Dana Biosphere Reserve from an elegant lodge perched where the mountains and desert meet. Explore four thousand year old mine shafts and navigate through pristine canyons with a Bedouin guide by your side. Spend quality time in the outdoors with family and friends. Check out the activities section for more details.

Does EcoHotels operate additional ecolodges?
At present EcoHotels only operates Feynan Ecolodge, but is studying additional opportunities for ecolodges in Jordan and throughout the Middle East.

Is Feynan Ecolodge open during the summer?
Yes. Feynan Ecolodge is open all year round. During the months of July and August when it can become quite hot, guests are welcome to sleep on the rooftop terrace, which is cooler than the rooms and offers a magical place to watch the shooting stars.

How long does each hike take and will I need a guide?
Our hikes can be tailored to your time schedule and interests. Here are the lengths of our hikes if completed in full:
Copper Mines (guided) 3-4 hours
Wadi Ghwayr (guided) 6-8 hours
Wadi Dana (guided or self guided) 5-7 hours from Dana Village and 6-8 hours from Feynan
Archaeological Treasures (guided or self guided) 2-4 hours

How can I make a reservation for accommodation at Dana Guesthouse, Rummana campsite or other RSCN locations?
Please email tourism@rscn.org.jo, call +962 6 461 6523 or visit Wild Jordan/RSCN for more details.

Can I smoke at Feynan?
There is no smoking inside the lodge, rooms or room balconies. There are designated smoking areas on some of the outside terraces.

Do the rooms have private showers?
All rooms have their own private shower and bathroom.

What is the weather like in the winter and summer?
Feynan is generally warm during winter days, but can become a bit chilly at night or on rainy days (there are not too many). The only heating at Feynan are two fireplaces in the reception and the lounge. There is no heating in the rooms, but the duvet is very thick and warm.

Kindly note that temperatures during the summer can become quite warm (into the thirties). We do not have air conditioning or fans at the lodge. Guests often open the windows and can leave room doors ajar to create a draft or they are welcome to sleep on our rooftop terrace under the stars if they find their rooms too warm. It does get hot in the day and it is recommended to walk in the early morning or evening to avoid the hottest part of the day.

Is hot water available all day?
Yes, hot water is available all day thanks to a new and improved solar water heating system.

Should I pay my driver directly?
There is no need to pay your driver directly and no tip is expected. The charge for the transport will be added to your bill at check-out. All revenue from transport goes directly to the Bedouin drivers. Transfer rates are priced for point to point transportation. If you request your driver to stop so that you can photograph or enjoy a view, it is a kind gesture to tip the driver for his time.

Are pets allowed at Feynan Ecolodge?
Feynan Ecolodge is located inside Dana Biosphere reserve; as per the Royal Society for the Conservation of Nature policies, pets are not allowed inside Dana Biosphere reserve under any circumstances.


© 2013 EcoHotels | branding: wikwakdesigns.com